Fans at Iowa Speedway in the stands
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Digital Ticket Guide

Digital Ticket Guides

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General Information

Fans can access and manage their digital tickets when logged into their account on INDYCARAtIowa.com. Fans can also download their digital tickets to their Google Pay or Apple Wallet apps from INDYCARAtIowa.com for easy offline accessibility.

Need Help?

Contact the Sukup INDYCAR Race Weekend Ticket Office at 641-417-6007 or tickets@indycaratiowa.com.

Access Tickets

STEP 1

STEP 1

Visit INDYCARAtIowa.com via your mobile phone’s web browser then select the “Sign In” account icon in the top right of the screen to log in to your account.

STEP 2

STEP 2

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

STEP 3

STEP 3

Select the “View Tickets” button and present your ticket on your mobile phone at the gate. Please have your ticket ready to scan when you approach your entry gate. For expedited scanning, please maximize your device’s screen brightness.

STEP 4

STEP 4

Add the ticket to your mobile wallet for easy offline access at the gates. Scroll up when viewing your ticket and select “Add to Apple Wallet” if you are using an Apple device, or select “G Pay | Save to Phone” if you are using an Android device. Open the wallet app on your mobile device and select your ticket to present at the gate for entry.

Transfer Tickets

STEP 1

STEP 1

Visit INDYCARAtIowa.com via your mobile phone’s web browser, then select the “Sign In” account icon in the top right of the screen to login to your account.

STEP 2

STEP 2

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

STEP 3

STEP 3

Select the ticket you want to transfer by clicking the toggle button next to your ticket ID number. Then select “Transfer Tickets.”

STEP 4

STEP 4

You may transfer tickets via text or email. To do so, enter the ticket recipient’s first and last name, then enter the recipient’s email address or mobile phone number to where you want the tickets transferred. Once all required fields have been filled out, select “Submit Transfer.”

Accept Transferred Tickets

STEP 1

STEP 1

The recipient will receive a text or an email informing them of the tickets they are receiving. The recipient must accept the tickets.

STEP 2

STEP 2

To accept the tickets, click the link in the text or email and login to your Sukup INDYCAR Race Weekend account. If you do not have a Sukup INDYCAR Race Weekend account, visit INDYCARAtIowa.com and in the top right corner, click sign in, select create an account.

STEP 3

STEP 3

Once logged in, select “Manage Digital Tickets” at the bottom of the account maintenance page.

STEP 3

STEP 4

Select the "View Ticket" button.

STEP 1

STEP 5

Present your ticket on your mobile device at the gate. Please have your ticket ready to scan when you approach your entry gate. For expedited scanning, please maximize your device's screen brightness.

FAQs

Through indycaratiowa.com, you can access and manage your mobile tickets for easy entry at the gates.

Mobile ticket entry is for customers who select "digital tickets" as the delivery method during the purchase check out process.

Mobile ticketing is the safest, flexible and most convenient way to manage your tickets. Mobile tickets provide:

  • Quick and easy entry to the venue using your smartphone.
  • The ability to manage and transfer your tickets at any time.
  • Reduced risk of lost, stolen, counterfeit or forgotten tickets.

If you have already downloaded your digital ticket to your Apple Wallet or Google Pay app on your mobile device, it will become invalidated as soon as it is transferred and accepted by the recipient via indycaratiowa.com. In this scenario, the accepted transferred ticket is the only valid ticket.

Instructions to access your digital tickets will be delivered via email within 10 days of the scheduled event date.

Once digital tickets are available, it takes approximately 30 minutes for the link to arrive at the provided email address. Please check your spam or junk folder if the email cannot be located in your inbox. If the email address was submitted incorrectly, you will not receive the email to access your mobile tickets. You can log in to your online account to verify the provided email address.

Please first make sure that you are logged into your indycaratiowa.com account that was used to purchase or accept your tickets. Then follow the steps above to Access Tickets on indycaratiowa.com. If you are still not able to access your tickets, next check your web browser. If you do not have cookies enabled or your web browser version is outdated, this could affect your ability to view your mobile tickets. You can also try a different web browser. Nearly all issues related to this can be resolved by updating your browser.

Yes! Once you select your event, you will be able to swipe left and right through your available tickets.

Only the Sukup INDYCAR Race Weekend customer of record may upgrade their mobile tickets at the Ticket Office, located in the Administration Building, prior to entering the facility. If you have transferred your tickets or already entered the facility, we are unable to upgrade your tickets.

Do not print your digital ticket; it will not be accepted at the gates for admission.

Yes. Mobile tickets can be scanned via your smartphone.

If you purchased the tickets using guest checkout, you must log in with the temporary account information provided in your email order confirmation. After your transaction, you will receive two emails, including a temporary username and password. Please use that information to access your mobile tickets.

Please contact the Sukup INDYCAR Race Weekend Ticket Office from 9 a.m. - 5 p.m ET Monday through Friday. (office hours extended during events) at 614-417-6007, or you can email the ticket office at tickets@indycaratiowa.com for assistance. You also may visit the Ticket Office located in the Administration Building at 3333 Rusty Wallace Drive, Newton, IA 50208. Guests will be required to present a valid ID matching the name on the account.

Managing mobile tickets online is free. There are no costs to view or transfer your Sukup INDYCAR Race Weekend mobile tickets.